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All Product Information Listed in the Links Below
overview
naturally
manage your eBusiness
leverage
the evolving transaction system
personalization
and customer profiling
expertise-centric™
tools
development
tools
management
tools
view
all information in this section
OMNIVOLVE
provides a complete line of software products and services that empower
clients to run a Unified Real-Time Adaptive Web eBusiness Environment™
across their Intranet, Extranet, and Internet sites. This environment
is a complete eBusiness relationship management system that can be created,
managed, measured, and optimized by business experts in role-specific
business terminology. All eOMNISCIENT™ products reflect our commitment
to excellence that drives both our development and business principles,
including: open standards, proven scalability and performance, data and
transaction security, functionality based on expert business logic, and
rigorous testing for quality assurance.
eOMNISCIENT™ is a comprehensive software solution that enables companies
of all types and sizes to compete and evolve in the digital economy. This
new award-winning second generation version serves as the foundation for
online business that enables you to incorporate Web-based content and
applications as part of your entire business strategy and earn maximal
customer loyalty and profitability. eOMNISCIENT™ 2.0 provides the
necessary business agility to respond to market demands quickly all the
time integrating to legacy and other corporate systems using the latest
standards including XML and JDBC.
The eOMNISCIENT™ product family of eBusiness applications is leading
the way by allowing businesspeople to directly: Create, manage, measure,
and optimize an end-to-end eBusiness.
Unlike many competing solutions, which require the integration of disparate systems from multiple vendors, eOMNISCIENT™ delivers a complete eBusiness package that includes a highly scalable and patent-pending evolving transaction engine; complete integration to third party tools and existing business systems; and intuitive tools that allow non-technical business managers to create, manage, analyze and optimize interactions personalized to individuals, users groups, and contexts.
With eOMNISCIENT™ 2.0, OMNIVOLVE Technologies ensures you have the power to compete and evolve in the new digital economy with software designed to meet your business needs. eOMNISCIENT™ includes extensive support for best practices that reflect leading business knowledge and strategies which can be incrementally added in expertise-centric units so you can get to eBusiness and eMarkets quickly and deliver on your business goals confident that you can grow your Unified Real-Time Adaptive Web eBusiness Environment over time. Its patent-pending architecture and Evolving Data Model provide the most flexible and scalable foundation available enabling you to leverage existing business processes, applications, databases and systems to link online strategies to those in other channels. Expertise-centric tools enable everyone important to your organizational success to collaborate in configuring and customizing your Unified Real-Time Adaptive Web eBusiness Environment each using his/her natural business language. OMNIVOLVE's™ eOMNISCIENT™ 2.0 enables businesses of all types to achieve a single view of their relationships with customers, investors, partners and others to provide a brand building experience across the global enterprise and across your global value change.
Naturally Manage your eBusiness
Intuitive tools allow non-technical business managers to collaborate over their Active Business Model iterating the business optimization cycle within their operation units, across the corporation, and across partner businesses along their value-chain. After each business model change eOMNISCIENT™ revises the Unified Real-Time Adaptive Web eBusiness Environment's user information, business directives, and content in real-time. The new way(s) of doing business are instantly deployed to the relevant Web servers supporting the Intranet, Extranet, and Internet sites using best-of-breed technologies in a way that hides the technical complexities from the business experts. These tools walk non-technical business experts through the otherwise complex tasks of creating, managing, measuring, and optimizing a Web-enabled eBusiness in which rapidly adapting the interactions for visitors is key to driving the top and bottom lines. Instead of expressing your new business intent to an IT staff that must make hundreds or thousands of program changes, you simply state your new business "orders to the field" to eOMNISCIENT which can react online at the speed of your commands.
Leverage the Evolving Transaction System
eOMNISCIENT includes a comprehensive, high performance transaction engine that understands your business model and adapts the eBusiness as you evolve your business processes. As an added advantage, eOMNISCIENT can watchdog your Active Business Model to identify and in many cases automatically resolve any inconsistencies the collaborating business experts may create. It supports the most intricate online interactions available with visitors to the Unified Real-Time Adaptive Web eBusiness Environment including employees, prospects, customers, investors, partners, vendors, and more. These interactions draw on advanced functionality for pricing, shipping and handling, tax calculation, payment processing, customer service, security, automatic and manual approvals processing, order management, online communities, and more. APIs and gateways for standards like XML allow for easy integration with order fulfillment, pricing, inventory, catalog, and other eBusiness systems.
Personalization and Customer Profiling
eOMNISCIENT 2.0 delivers the most advanced architecture for relationship personalization to ensure customer loyalty and satisfaction. Regardless of whether the online buyer is a consumer or a business, eOMNISCIENT provides more ways to identify eVisitor segments for personalization, either explicitly (i.e. based on visitor-provided information or known roles or properties) or implicitly (i.e. based on interaction histories).
Expertise-Centric Tools
eOMNISCIENT 2.0 delivers a suite of browser-based expertise-centric tools that enable experts across business units, the organization, and the value chain to collaborate in the development and management of an optimal Unified Real-Time Adaptive Web eBusiness Environment. These tools provide departmental employees including systems administrators, marketers, fulfillment experts, human resource experts, IT staffers and more with the ability to manage, maintain and fine-tune your eBusiness, reducing implementation time and increasing speed-to-market. eOMNISCIENT is designed to increase the overall productivity of professionals by offering natural system support for specific business roles, enabling everyone to participate in growing and evolving your online business. Expertise-centrism empowers those employees responsible for a business function to directly fulfill that responsibility in the online world.
Business Tools allow:
- Build and deploy sites that follow your existing model of business processes and strategies
- Create, manage, measure, and optimize in real-time enhancements to your eBusiness
- Automatic translation of business expertise and competitive strategies into Web eBusiness technologies
- Intelligence coming from powerful data-mining and analytical features discovering valuable information and revealing trends across all of your Unified Real-Time Adaptive Web eBusiness systems and integrated information from offline sales channels
Development Tools allow:
- Configuration and extension of eOMNISCIENT beyond the initial implementation
- Leverage existing development knowledge
- Increase overall productivity, especially in the critical overlap between IT and business staff responsibilities
Management Tools allow:
- The eOMNISCIENT system administrator to easily manage and configure low-level technical details across all servers in the Web eBusiness from a centralized environment
- View, monitor, and fine-tune performance with minimal downtime
- Provide Web designers a place to develop and deploy new content presentation styles (or "looks and feels") from a centralized environment without interfering with the how the business relates to eVisitors.
